Vivida Dermatology

Kierra Johnson 4 months ago

Super disappointed, when booking my appointment for a simple skin tag removal I asked how much it would be they said they didn’t know. After waiting 20 minutes past my appointment time I was taken back to the room, they explained the cost I said I wouldn’t be able to do that today, the women still brought in the doctor, she came in the room looked at my skin tag and left, not even 60 seconds in the room just to make me have to pay the $75 dollar co-pay instead of letting me leave. I see established customers have great experiences but new customers beware.

Shawnese Johnson a month ago

I’ve been here one time. Had to call because not all scripts were actually sent for both my daughter & I. One of the ex for hyperydrosis didn’t work for me at all & was giving significant side effects. I was told to stop but not given another option. Was told nothing else would work on me except an electrophoresis machine that’s pretty expensive & not covered at all by my insurance. I literally had to ask for a referral to a different dermatologist to get an alternate treatment. Then a Botox was approved for my underarms a month ago. I’ve been calling ever since to get scheduled & get in. I’ve left several messages with people who answer & swear the office manager or the doctor is gonna call me back & then they don’t. This place might look nice but they don’t care about you at all. They love you when you’re right in front of them giving them stuff to charge you for but their follow up is non existent. Save your time & find a provider who cares about her patients. Sarah Reber is who we see here & although she’s nice in your face I’m starting to think that was all fake. Literally can’t get ahold of this office to save your life. Sarah nor her office manager will call you back & then are offended when you ask for a referral somewhere else.

Ben Parris 4 weeks ago

Judging by the dermatologist I've seen there and the support staff, Vivida provides the absolute highest standard of courtesy and care. This goes for the examination, biopsy and surgeries, all the way through. Getting an appointment is almost impossible, with no one calling back and then finding that appointments you booked on the website were canceled without notice or explanation when you show up. They will honor appointments made face to face, and if you can get in it's worth it.

Michael Sherman a month ago

This visit was my first visit to Vivida Dermatology of Henderson. My first interaction was with Stephanie--very pleasant. Answered all my pertinent questions regarding onboarding and patient information. Next was Sara--cheerful, funny, great sense if humor and very easy to converse with. Lastly was Steve. A physicians Assistant. Also very approachable; a great listener and extremely informative! If you are looking for a Dermatology group, be sure to give them a call ASAP!!

Verajean Montez 7 months ago

This was my first visit to Vivida Dermatology and the first time to meet Dr. Steven Hawks. The receptionist was very professional, polite & friendly. I filled out the paper work and it wasn't long before my name was called. I was shown to the exam room and I told the assistant why I was there. Dr. Hawks came in very soon, I didn't have to wait long at all. I told the doctor why I was there and he promptly treated several spots. He told me what product to buy for some skin tags. As the doctor finished, he told me that he wanted to see me in a year, and I was done. I believe the whole experience was easy, from start to finish, it was under an hour. I'm glad that I have such a nice doctor & office to visit for the care of my skin.