LCMC Health Center

alexa doyle 6 months ago

Worst hospital to ever exist, if I could give zero stars I would. This hospital mixed me up with another patient, put me down in someone else’s account and never followed back up on the incident or apologized for the error. Complete HIPPA violation. Would not recommend this hospital to anyone. if they recommend you for a follow up appointment for Dr. Chaube, don’t even bother. You’ll be miss diagnosed.

Aria Jones 2 months ago

I was here for briefly after getting my New Zealand passport stolen. New Orleans is dangerous at night time and waiting for a Taxi at 1030pm, three youths African American, just snatched my belongings so fast. I was only 50kgs and 5 foot 3, youthful striking beauty. It could have escalated. So the emergency ward did the checks here, even stripped bare and I was above average health, no disease. The homicide rate in New Orleans in 2001 was second highest in United States, the highest was the State of Maryland, Baltimore. A passport having to be replaced through consulate meant I had to catch Greyhound bus back to Big Sky, Montana not able to board airplane with no passport.

Jennifer Edwards-King 3 years ago

My experience with Tulane Health System was GREAT and DISHEARTENING. My Mother Reganer A. Edwards was transferred to Tulane from Ochsner for an ISCHEMIC STROKE. Thanks to the awesome STROKE TEAM and awesome ICU TEAM. Now where I had issues with THS. First the cafeteria. I was served and sold “SPECIAL EGGS”. Yes they were very SPECIAL. Thirty minutes after digesting “SPECIAL EGGS” I became VIOLENTLY ill. I thought I was in need of emergency assistance it was so bad. So for about 90 minutes I was unable to be there for my Mother. Second your environmental services are totally HORRIBLE!!! The housekeeper came in changed the trash can liner and said have a nice day. As you will see this was the room my Mother was in. NASTY!! And what was that coming to the ceiling?? The AC unit’s temperature could not be controlled and it made this unbearable noise. As you see a blanket had to placed over it so my Mother wouldn’t feel like she was freezing. And the nursing staff on the 5th floor weren’t very nice. And to add insult to injury, I am having trouble getting assistance with the medicine my Mother needs. I called for assistance and I am getting the run around. Still waiting for a return phone call and my Mother really needs this medicine like yesterday. I am a health care provider and for me this is unreal. I am hoping and praying that I nor anyone I know has to ever stay in your facility or needs assistance after a stay in your facility. Jennifer Edwards-King Reganer A Edwards(patient)

Kimi B 10 months ago

I sat on the patio after ordering food from their on site restaurants. The drains on the dining patio suddenly became geysers, spraying brown liquid into the air, misting the tables and everyone sitting at them. At one point the geysers reached 3 feet high. Everything was covered in a spray of sewage. After moving away from the spray I threw away what I had ordered. I wish I had a better video, but I was too worried about contracting pink eye in that moment. This is unacceptable anywhere, but at a hospital this is wild.

Lori Carlos 8 months ago

Absolutely the worst experience of my life. I experienced facial trauma from a fall at Lowes Covington, LA in October 2023. My jaw was broken and my chin was cracked all the way across the bottom of my lower teeth. I was also suffering from severe back spasms because my body bent over backwards like a scorpion when I fell. I was in severe pain. Initially I was taken by ambulance to Lakewood Hospital in Covington. Dr. Lawrence was the ER doctor there. After her initial examination she informed me that I required level 1 trauma treatment and that after consulting with LCMC Health Center in New Orleans, I should be transferred there. I was alone and did not know what to do so I followed her advice. Ambulance then took me across Lake Pontchartrain me LCMC Health Center in NOLA arriving at 11:30pm. Dr. Lensing, Oral Surgery team met with me an informed me surgery was needed and that the approach needed to be taken might cause significant blood loss and I should have donors available and left the room. After a time, I was informed that the surgical team was going to prep me for surgery. I was relieved to know something was going to be done that night to repair my injury. NOW THE NIGHTMARE BEGINS! Phase 1 - At approximately 4 a.m., Dr. Lensing returned and informed that I was not considered an emergency case and that I was to be treated as an outpatient and was being released and that he scheduled an 8 a.m. appointment with the OMSC to wire my jaw shut and surgery would be scheduled until sometime in the future. First off, released to where? I live over an hour away! Dr. Lensing stated I could sleep in a car or in a chair in the waiting area. Why no surgery? Dr. Lensing reemphasized I was not an emergency case and, as a result, could not be admitted to the trauma unit there at the hospital. But wasn't that the reason an ambulance took me from Lakewood to LCMC? Isn't that what the consult with Dr. Lawrence at Lakewood was about? No explanation was given regarding that matter. I begged Dr. Lensing not to release me to no avail. He was cold and uncaring towards me as he repeated that emergency care was not needed. I just cried. Fortunately the ER team stepped in and stated that, because of the pain issues, they could keep me till 8 a.m. and treat me for pain but that they were helpless in their ability to admit me to the hospital. Phase 2 of the nightmare - I was released from the ER which required me to walk to the outpatient clinic without LCMC assistance. Fortunately my fiance, who drove in from Beaumont, TX that morning, was able to scrounge up a wheelchair and he took me there where I was met by a doctor or intern who seemed to be in training who performed the procedure to wire my mouth shut. I was not put under general anesthesia, the normal practice. I received shots only as a local anesthesia. During the process, this person was very rough. I even had to stop him because he was splitting my lips which were not numb. The entire time he and the female assistant discussed being overlooked for a promotion opportunity. There was no apparent care about what I was going through. I was never asked if I was o.k. The whole thing felt barbaric. When his phase of the nightmare was over, this person (I refuse to call him a doctor) stated i need to keep wire cutters with me at all times so I could free my jaw in case I choked or vomited while wired shut. It was understood that he was going to provide me with the tool. But then he looked in the drawer and informed me that he was out and that I needed to buy some on the way home. The whole experience of being told I needed emergency treatment, being transported away from home only to be told I did NOT need emergency treatment and treated as an outpatient was horrible. I ultimately used a doctor outside the LCMC system, Dr. Saal in Houma, LA, who took proper care of me without a long wait or great loss of blood.