Houston Skin

Kay Wasden 6 months ago

I see Dr. Pang for both medical and cosmetic dermatology, and she is knowledgeable, professional, caring, and practical. Update: Dr. Pang has left this practice, and the practice is under new management. They are treating all patients like new patients and forcing everyone to pay for and undergo a new initial consultation, only informing us at the time of our appointment. Disappointing, to put it mildly.

M H 6 months ago

AVOID. This is literally the worst physician experience I have ever had. Dr. Mays took one look at my skin and decided she wanted to make some extra money with a biopsy of a mole. I have now called the office literally 20 times and they will not return my phone call and tell me whether the mole was cancerous. I have been wondering for weeks. I'm obviously hoping it was not cancer. They probably would have called if it was, just to make more money off of me with a removal.

Erin Fox 4 months ago

I would give 0 stars if I could. Our long-time dermatologist moved to this practice 1 year ago and we have had nothing but problems since. Our original dermatologist left and the new dermatologist we saw sat on results for over a week without follow-up and kept sending our prescriptions to a mail order pharmacy despite our request to use our local Walgreens. Twice the clinic made an appointment with us, then didn't inform us that the doctor wasn't in the office that day. The practice was sold twice in the past year, changing EMR systems each time and necessitating a complete redo of all patient forms. Previous test results and records were not imported into the new EMR, meaning that we had to inform the treating physician of where in the treatment cycle we were. We are much happier after finding a new, well-run practice.

Atiyeh Alibolandi 4 months ago

Dr.stephen k Tyring was the worst doctor I have ever had, and so was his office and his staff.This doctor charged me $250 but didn't give me the prescription he was supposed to give me and now he wants another $250 to give me my prescription. This doctor and his office have no interest in the patient and are only after money. I DO NOT RECOMMEND HIM AND THIS OFFICE! By the way they never responded to phone calls The worst Dr office ever!

Gena Castilla 7 months ago

Terrible experience. This is my first time seeing Dr. Rana Mays and it will be my last. Cool and indifferent personality. I purposely made an appointment for a skin check and prescriptions as I always do when visiting the dermatologists I have never had a problem in the past with other providers. I found her exam to be rushed and not very thorough. I seriously question how she could have done an accurate evaluation. She also refused to provide any refills and I was told “ that’s another visit”. Obviously her time is more important than mine is, and I am responsible for her staff not including that in my appointment, even though I specifically addressed it when I made the appointment. At the front desk there is a sign saying only three problems can be addressed at each visit. I guess she didn’t read this. Staff were friendly and apologized. I imagine they get tired of apologizing for her. I left with that feeling of “ what just happened here?” One should not leave a providers office feeling as if you are insignificant. I will not be back. Do not waste YOUR time with this doctor.