Khuu Dermatology

Jesrora Zapanta 6 months ago

Khuu Dermatology has truly changed the way I experience psoriasis care and Ive had it for almost 30yrs. From day one, I felt like Dr. Khuu advocated for my proper care of my severe psoariasis. I went through phototherapy with them and eventually they were able to have me on biologic treatment. I wanna thank my nurse practitioner Alan... He explained things clearly, listened with patience and never made me feel rushed or dismissed. The whole team here is compassionate, thorough and the girls in the front desk in both their branches are accommodating in finding a schedule... If you live with psoriasis or a chronic skin condition, you shpuld go to them!

EC 7 months ago

Very competent and fast service for a growth on my son’s neck. It was much faster and efficient than going to a larger place like Pamf.

Addi Jamshidi 2 years ago

Beware of Unethical Practices - Not Worth Your Time or Money I am compelled to share my disappointing experience with Dr. Duke Khuu. My interactions with him have been nothing short of disheartening, revealing a pattern of unethical practices that compelled me to find another dermatologist. Firstly, I was coerced into purchasing three of his exclusive skin care products, totaling close to $500. He insisted these products were beneficial to my skin, and in good faith I believed him and purchased these products. Shockingly, these products not only failed to deliver promised results but caused severe irritation to my skin within two weeks. He then instructed me to stop using his skin products immediately for the sever irritation they had made on my skin. When I sought a refund, I was met with outright refusal, with Dr. Khuu claiming his products were non-refundable. This exploitative behavior left me both financially and physically distressed. Furthermore, Dr. Khuu demonstrated a disturbing approach to billing. He insists on charging patients a significant upfront fee for office visits and requires them to sign an agreement acknowledging this charge before submitting the remaining fee to insurance. This strategy, coupled with exorbitant fees, leaves patients with bills insurance won't cover, placing an unnecessary burden on their finances. What became abundantly clear to me during my time with Dr. Khuu is that he views his patients merely as a means to boost his own income. The disregard for ethical treatment, coupled with a profit-centric attitude, tarnishes the integrity of his practice. In conclusion, I strongly caution anyone seeking dermatological care to steer clear of Dr. Khuu and his office in Mountain view and San Jose. His dubious practices and prioritization of financial gains over patient well-being make him an unsuitable choice for anyone seeking genuine, ethical healthcare.

Carter Edmond 3 years ago

I waited 45 minutes for my 10 minute appointment. 3 other patients went before me despite having appointment times after mine. This is the second appointment that had ridiculously long wait times. Additionally Dr. Khuu made a racial comment and practically ignored and talked over all my concerns regarding my scalp condition. At first I thought it was just the doctor knowing best however now I feel it has something more to do with a prejudice. That said, the nurse practitioner and other nurses were very nice and respectful.

N M 3 years ago

Dr. Khuu and his staff are great. Everybody is really friendly and responsive to patients. I never wait long to be seen. My skin is a lot healthier now that I have been going to his office. He is the first dermatologist that understands how to treat my skin issues.