Audrey Echt Dermatology & Skin Cancer Center

Leigh H 2 months ago

Staff: Organized, knowledgeable, professional and very friendly Doctor: Professional and caring. Dr G listened to all of my concerns patiently and walked me through everything. Check-in: User friendly online patient portal made check-in a breeze. One or two questions on arrival and I was done. Parking: Onsite, street level and easily accessible Clinic: Clean, well managed and organized Waiting Area: Clean, comfortable Overall experience 10/10. Thanks for all you do!

Steve J 5 months ago

Great experience with Dr. Echt’s staff - Kelsey and Suzanne (PA) they were both very friendly and professional, gave me opportunities to ask questions. This was my second visit easy to get an appointment and waited less than 5 minutes in the waiting room. Beautiful facility and recommending Dr. Echt to my wife and daughters.

Lauren Vincitorio 11 months ago

I always have positive experiences with this office. The staff is friendly and efficient with checking in and taking back to exam room. PA Holly Martin is thorough and knowledgeable and addresses all concerns clearly. I trust her completely. Appointments run on time, which I appreciate. Yes, there is a long wait for a full body check but you can easily get on the schedule every year - in the meantime, they are very accommodating for specific issues that may arise and will typically get you on the schedule within a few days. Highly recommend!

Michelle Ashenfelter 5 months ago

Had to wait several YEARS for an appointment, then when I got there they refused to communicate with insurance and refused to tell me what the out of pocket cost would be. Got a call letting me know it was precancerous and that I need to come back, and same story--nobody would tell me how much my patient responsibility would cost despite telling them that it could break me financially to have to spend hundreds of dollars. I spoke to several people who told me I needed to speak to the office manager. Weeks later, still waiting on a call back from this 'manager'. Billing department is absolutely useless and off-site/doesn't actually know anything about the office they service. I've tried to call the office half a dozen times but always get some AI chatbot trying to get personal information over text when I am BEGGING for a call back in every voicemail I have left. All emails bounced. Care in-office was reasonable but the administration of the office has been an absolute nightmare. I'm disappointed but I feel stuck with how long it takes to get in with a dermatologist, and with a pre cancer diagnosis I cannot wait another two years to be seen elsewhere.

melanie breed 8 months ago

My first time in the office, I met all the staff for a lovely event. I was very impressed with how welcoming and knowledgeable the staff was- no high pressure sales and excellent patient/customer service, I will definitely return!! Bella at the reception was like a breath of fresh air, so pleasant to interact with.