A to Z Dermatology, Mesa

Mary Geronsin 8 months ago

I recently went to A to Z Dermatology. From the initial phone call, which they made to me. As a Specialist it always seems to be a month or so to get an appointment. They got me in right away. The lady at the front desk was very sweet. Greeted me professionally. I was taken back to the room within 5 minutes of getting there and I was even 20 minutes early. The nurse was very kind and thorough letting me know what their procedures were and the Dr. ,D r. Helen made me feel informed throughout the whole exam. I was asked if they could take pictures and that they were going to do a biopsy on the affected area. The whole time I was there no one made me feel uncomfortable and I was informed each step of the way as to what they'd be doing. I went back for the follow up and was informed what it was and was prescribed some medication as well as a lotion that would help the itching. I have been back 2-3 times and each time was seen right away and treated with the utmost respect.

Angeline Valentini 2 months ago

Mike was fantastic. He made a scary situation into a pleasant one and made it a lot less stressful. He was very patient and caring. Mike and Twila worked with me to fit treatments in my schedule and were very accommodating making changes when needed.

Shandy O 2 months ago

We've been coming to this office for around a decade with no issues. Then this year my insurance decided to deny a medication. It was a painful 6+ weeks of back and forth, but the pain was all on my insurance side. I want to thank the office manager Mary for sticking with us and supporting us. She never got tired of my calls or follow-ups. I would highly recommend A to Z for the doctors AND the amazing office team.

Maria Aldrete 5 months ago

Dr Jonathan Alvaro and his assistant was very welcoming including his front desk staffing. He explained everything in details and also included different options as well. Loved everything about this office. I definitely recommend them to anyone. Also their office was spotless clean. I’ll be going back soon.

Jean Llamas 4 months ago

I had to undergo radiation for basal cell skin cancer on my nose, which is very difficult at a young age. Mike, who is extremely patient, kind on time easy-going and informative made me feel relaxed uncomfortable. Every time I went into the office. I was in and out of the office in five minutes every time I was there. Twila was excellent and very caring about setting up time and appointments. They are a great team.